Terms of Service

1. Permitted Uses

You may use our website and services for the following purposes:

• • Browsing information about our negotiation training programs and services
• • Submitting inquiries through our contact forms
• • Registering for and participating in training programs
• • Accessing educational materials provided as part of our services
• • Communicating with our team regarding professional development needs

2. Prohibited Uses

You agree not to use our website or services for any unlawful or prohibited purpose, including but not limited to:

• • Violating any applicable local, national, or international laws or regulations
• • Attempting to gain unauthorized access to our systems, networks, or data
• • Interfering with or disrupting the operation of our website or services
• • Transmitting any harmful code, viruses, or malicious software
• • Using automated systems to access the website without our express permission
• • Copying, reproducing, or redistributing our proprietary content without authorization
• • Impersonating another person or entity or misrepresenting your affiliation

3. Service Access Requirements

To access certain features of our website and participate in our training programs, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Fair Usage Guidelines

We expect all users to interact with our website and services in a respectful and professional manner. This includes treating our staff, trainers, and other participants with courtesy and respect, engaging constructively during training sessions, and providing honest feedback about our services.

5. Account Creation

When you register for our training programs or create an account, you must provide accurate, current, and complete information. You agree to update this information promptly if it changes. We reserve the right to verify the information you provide and to refuse service if we believe the information is inaccurate or misleading.

6. Account Security Responsibilities

You are responsible for:

• • Maintaining the security and confidentiality of your account credentials
• • All activities and communications conducted through your account
• • Notifying us immediately of any suspected unauthorized access or security breaches
• • Ensuring that you log out from your account at the end of each session

7. Account Suspension and Termination

We reserve the right to suspend or terminate your account if we believe you have violated these Terms of Service, engaged in fraudulent activity, or acted in a manner that is harmful to our business or other users. We may also terminate accounts that have been inactive for an extended period. You may request account closure at any time by contacting us directly.

8. Multiple Account Policies

Unless explicitly authorized, you should maintain only one account with us. Creating multiple accounts to circumvent restrictions or abuse our services is prohibited and may result in termination of all associated accounts.

9. Service Uptime and Maintenance

While we strive to maintain continuous availability of our website and services, we do not guarantee uninterrupted access. We may need to perform scheduled maintenance, updates, or emergency repairs that temporarily affect service availability. We will make reasonable efforts to notify you in advance of planned downtime when possible.

10. Feature Availability

The features and functionality of our services may vary over time as we continue to improve and develop our offerings. We reserve the right to add, modify, or discontinue features at our discretion. Significant changes to core training program features will be communicated to enrolled participants.

11. Geographic Restrictions

Our services are primarily offered to clients in the United Kingdom and internationally where legally permissible. Some features or training programs may not be available in all geographic locations due to logistical, legal, or regulatory constraints.

12. Service Modifications and Updates

We continuously work to enhance our training programs and services based on feedback, industry developments, and evolving best practices. We may update course content, training methodologies, or delivery formats to maintain the quality and relevance of our offerings. Enrolled participants will be informed of any substantial changes to their training programs.

13. Content Ownership

All content on our website, including but not limited to text, graphics, logos, images, training materials, methodologies, and software, is the property of DealCraft or our licensors and is protected by copyright, trademark, and other intellectual property laws. This content may not be reproduced, distributed, modified, or used for commercial purposes without our express written permission.

14. User-Generated Content Rights

When you participate in our training programs, you may create case studies, exercises, or other content. While you retain ownership of the specific content you create, you grant us a non-exclusive license to use anonymized versions of your work for training and educational purposes. We will not share identifiable personal or proprietary business information without your explicit consent.

15. License Grants

When you enroll in our training programs, we grant you a limited, non-exclusive, non-transferable license to access and use the training materials for your personal professional development. This license does not permit you to redistribute, resell, or commercially exploit the materials. The license terminates upon completion of your training program or earlier if you violate these terms.

16. Copyright and Trademark Notices

The DealCraft name, logo, and related marks are trademarks or registered trademarks owned by us. Other product and company names mentioned on our website may be trademarks of their respective owners. Nothing in these Terms of Service grants you any right to use our trademarks or those of third parties.