Privacy Policy

Last updated: November 1, 2025

Contact Information

321 Bishopsgate

London EC2M 4NR

United Kingdom

Our Commitment to Your Privacy

At DealCraft, we understand that privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. We are committed to maintaining the confidentiality and security of your data in accordance with applicable data protection regulations.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you have questions or concerns about how we handle your data, please contact us using the information provided above.

What Personal Data We Collect

Information You Provide Directly

When you fill out our contact forms, register for training programs, or communicate with us, we may collect:

• Your name and professional title
• Email address and telephone number
• Company name and industry information
• Training preferences and specific requirements
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• IP address and general location data
• Browser type and device information
• Pages visited and time spent on our website
• Referring website or source
• Cookie preferences and consent choices

Legal Basis for Processing

We process your personal data based on your consent, our legitimate business interests in providing and improving our services, the necessity to fulfill contractual obligations, and compliance with legal requirements. Where we rely on consent, you have the right to withdraw it at any time.

How We Use Your Personal Data

Service Delivery and Communication

We use your information to respond to your inquiries, provide information about our training programs, deliver our services, send relevant updates about your training progress, and maintain our professional relationship with you.

Website Improvement and Analytics

We analyze website usage data to understand how visitors interact with our content, identify areas for improvement, optimize user experience, and develop new features and services based on user needs.

Marketing Communications

With your consent, we may send you information about our training programs, industry insights, and relevant professional development opportunities. You can unsubscribe from marketing communications at any time using the link provided in our emails.

Third-Party Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist with website hosting, email delivery, and analytics
• Professional advisors when necessary for legal or business purposes
• Law enforcement or regulatory authorities when required by law

Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact inquiries: Retained for up to two years after the last contact unless you request earlier deletion
• Training participant records: Retained for up to five years for quality assurance and professional development tracking
• Marketing communications: Retained until you unsubscribe or request deletion
• Website analytics: Anonymized data may be retained indefinitely for statistical purposes

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• Secure SSL encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal data on a need-to-know basis
• Employee training on data protection best practices

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours as required by applicable data protection regulations.

Access Controls and Monitoring

We maintain strict access controls, regularly monitor our systems for unauthorized access, conduct periodic security audits, and work with trusted service providers who meet our security standards.

Your Data Protection Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you, including information about how we use it and who we share it with.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.

Right to Object

You can object to the processing of your personal data in certain circumstances, particularly for direct marketing purposes.

Right to Restrict Processing

You can request that we temporarily or permanently stop processing some or all of your personal data.

How to Exercise Your Rights: To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on this page with a revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Questions or Concerns?

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise your data protection rights, please contact us. We are committed to addressing your concerns promptly and transparently.